1099 consultant · ~80–400 hrs per funded award · $25–$65/hr · On site, Titusville, NJ

Customer Success & Implementation Manager (New Jersey / Pennsylvania)

Be the steady, local face of our software rollouts, leading on-site kick-off and hands-on training in Titusville, NJ, then keeping the customer's team confident and productive after go-live.

About Precision Federal

Precision Federal is a small business building AI, data and software systems for government agencies. The company’s founder loves God, and the company is built on Christian faith: every number we publish is real, every claim we make is verifiable, and the work is done with excellence as service to God. Faith is welcome here and openly shared.

How this role works

You join the bench. You apply with your weekly hours and start time. We set your hourly rate from your résumé, and we may name you on proposals that match this role. If we don't win, you owe nothing.
A contract is awarded. The award funds the team named in the proposal. Your engagement begins at the hourly rate we agreed on.
You work remote, paid from the contract. ~80–400 hrs per funded award — and if no award ever funds, you owe nothing and lose nothing.

What you'll do

Lead the on-site kick-off in Titusville, NJ: set expectations, walk through the plan, and get the right people in the room
Run hands-on training sessions that meet users where they are and leave them able to do their jobs in the new system
Track adoption, open issues and feedback after go-live, and turn what you hear into clear requests for our engineers
Keep the customer informed with plain status updates, and flag risks to schedule or satisfaction early

Required qualifications

Based in New Jersey or Pennsylvania and able to travel to Titusville, NJ for on-site kick-off and training
Direct experience in customer success, implementation management, or software onboarding for business or government customers
Experience planning and delivering in-person training to non-technical users
U.S. citizen or lawful permanent resident (U.S. person)
Willing to be named on a federal proposal with a one-page resume, and to sign a short letter of commitment

Preferred qualifications

Implementation or customer success work for a state, county, municipal or federal customer
Experience with SaaS onboarding, data migration cutovers, or rollouts of case management, permitting or records systems
Familiarity with customer success, ticketing or project tools such as Salesforce, HubSpot, Jira, Zendesk or ServiceNow

Compensation & structure

1099 consulting engagement. $25–$65 per hour; we set your rate from your résumé and experience. Hours are funded by federal contract awards — this seat is scoped at roughly 80–400 hours per funded award, on site, titusville, nj. Work and pay begin only if the contract is awarded — no award, no hours, no obligation.

Join the bench — Customer Success & Implementation Manager (New Jersey / Pennsylvania)

Every application is read. It takes about 5 minutes.

This is a bench, not a job offer. Work starts when we win a contract that needs you.
We may name you on proposals. If that contract is awarded, you do the role at the rate and hours we agree on.
Paid hourly as a 1099 contractor; full-time roles may be W-2. If your background fits, we will email you.

First name *

Last name *

Email *

Phone *

Work authorization *

LinkedIn or portfolio link

What state do you live in? *

Resume (PDF or Word) *

Questions

Answer from your own experience. A few sentences each is plenty; be specific and tell us what you did yourself.

Precision Federal was founded on Christian values. Our faith in God shapes how we work: many of us openly share our personal faith, share our lives together, and pray for one another. We’re building a close-knit community where we truly care about each other. Taking part is always voluntary, and people of every faith and background are welcome. As we get to know you, you’re always welcome to share your own faith with us.

1. Cover letter. In your own words, tell us about yourself: what guides you (for many of us here, that’s our faith in God), your background, and why this role interests you. *

2. Describe the implementation or customer rollout most like this role: the customer, the system being deployed, how you ran kick-off and training, a problem you caught or solved with users, your role, and the result. *

Availability

Pay for this role: $25–$65 an hour, set by your experience.

Hours per week you could give on an awarded contract (all part-time, up to 30) *

If you are named and we win, will you be able to start within a few weeks? *

May we name you on proposals for this role, and if we win, will you do the work at the rate we agree on? *

I agree to the Applicant Terms. *

Questions? careers@precisionfederal.com · See all open roles